#TileTuesday Stanley Black and Decker HQ

Tile installer Yuri Sychev of M. Frank Higgins & Co. Inc., remodeled the pathway of the Black and Decker Head Quarters in New Britain, CT.  ARDEX A 38™ MIX Rapid-Set, Pre Mixed Screed, ARDEX 8+9™ Rapid Waterproofing and Crack Isolation Membrane, and ARDEX X 7 R™ Rapid Set, Flexible Tile and Stone Mortar were all used on the 1,000 sq. ft. installation!

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Total Solutions Plus 2016

Calling ALL Total Solutions Plus Attendees!
Checkout the best solutions in tile and stone installation systems.
Visit ARDEX Americas from 4:30pm – 7:30pm, Booth 50!

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#FlexBoneFriday DM Tile

Donnie Micken of  DM Tile recently used ARDEX X 5™ Flexible Tile and Stone Mortar and ARDEX UI 740™ FLEXBONE® Uncoupling Membrane on multiple residential bathroom remodels!

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ACMS™ by ARDEX in Canada…

ACMS™ by ARDEX in Canada… Mike Tracy ARDEX business development manager and Kelly Jacques local ARDEX sales professional, were in Saskatoon, Saskatchewan providing an ARDEX Concrete Management Systems™ (ACMS) training session for a group from Graham Construction that included Operations Managers, Superintendents, Project Managers and Estimators. Mike and Kelly also conducted presentations at other firms located in the Saskatoon region. The training sessions were well received with the potential for ACMS projects in the near future.

acms-canada-m-tracyFor more information on ACMS by ARDEX, please visit: http://www.ardexamericas.com/en-us/Products/Pumps/Pages/ARDEX-Concrete-Management-Systems.aspx

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The Spieker Company Partners with ARDEX

Tile installers  from The Spieker Co. worked along side ARDEX Sales Professional Derek Zimmerman  at Bowling Green State University. The college business administration building steps required several repairs.  The Spieker and Co installers pulled up 12″x6′ slabs of granite (3 cm thick), re-pitched and formed the existing substrate with ARDEX CP™ Concrete Patch and used ARDEX X 32™ MICROTEC® Universal Rapid Setting and Drying Thin-to-Thick Bed Mortar to reinstall newer slabs of the same dimensions. Excellent installation!

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#FlexBoneFriday: Skyro Floors

Ken Ballin of Skryo Floors recently used ARDEX 8+9™ Rapid Waterproofing and Crack Isolation Compound, ARDEX AF 207™ Pre-Mixed, Rapid Set Uncoupling Membrane Bonding Adhesive, and ARDEX UI 740™ FLEXBONE® Uncoupling Membrane on a residential bathroom renovation!   ARDEX FLEXBONE® Shears also came in handy!

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INSTALL and ARDEX – partnering for substrate success!

install-logoARDEX and HENRY are proud supporters of INSTALL (International Training and Standards Alliance – for Floorcovering Professionals) and their commitment to training and certification programs. Over the years, INSTALL has recognized the increasing need for specialized training and certification regarding substrate preparation. Their certification process is a true collaborative effort between INSTALL educators, contractors and industry manufacturers to develop a revised substrate preparation curriculum combined with written and hands-on evaluation.

A contributor and vocal supporter of this process is Seth Pevarnik, ARDEX Director of Technical Service who notes, “ARDEX is pleased with the commitment that INSTALL has made regarding subfloor and substrate preparation. As a long-time industry partner we have supported this certification since its inception.”

Recently held at the Floor Coverers and Carpenters Union training facility in St. Paul, MN, ARDEX and HENRY partnered with INSTALL to conduct training and education to local contractors and installers. Facilitated by Craig Morris, ARDEX Manager of Technical Service, the training mixed hands-on and practical education, keeping real life scenarios in mind. This training highlights how two industry leading organizations can work together to share knowledge and best practices in support of the overall floorcovering industry.

For more information on INSTALL’s services, please visit www.installfloors.orgardex-install-1 ardex-install-2 ardex-install-3 ardex-install-4 ardex-install-6

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#FlexBoneFriday: Texas Best Tile

Lamar De Los Santos of Texas Best Tile located in San Antonio, Texas, uses ARDEX X 5™ Flexible Tile and Stone Mortar and ARDEX UI 740™ FLEXBONE® Uncoupling Mat on a custom home tile installation.  “Loving the Flexbone!  It lays flat with no curl and the pre-fill is so easy.  This uncoupling membrane is the way to go!”, says Latexas-best-tilemar.

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10-years! Adopt a Highway – ARDEX / Todd Road

ARDEX Americas was recently recognized for 10-years of service for maintaining Todd Road as part of the Pennsylvania Department of Transportation’s (PennDOT) “Adopt a Highway” program. ARDEX participates in the effort to keep Pennsylvania litter-free and beautiful, earning community service credits and staying involved as dedicated, civic-minded organization.

Rhonda West, ARDEX Americas Director of Human Resources explains, “We should all be very proud of this recognition. Our team has put in many hard hours together in the ‘bush’ over the years and has made a positive difference in our community!”

Four times a year volunteers from ARDEX spend time collecting the unsightly trash that litters Todd Road. PennDOT provides trash bags and orange safety vests to the ARDEX volunteers. PennDOT maintenance crews then pick up the collected refuse and dispose of it free-of-charge in approved landfills.

Congratulations to ARDEX Americas for cleaning one of Pennsylvania’s roads for 10-years -one trash bag at a time!


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Service Champions: Lead, Achieve, Exceed

Today ARDEX Americas is celebrating Customer Service Day, an international day set aside to acknowledge the commitment to Service Excellence by improving the Customer Experience of customers everywhere. The theme for 2016 is Service Champions:  Lead, Achieve, Exceed. Here at ARDEX, Service Excellence is an important part of our culture – our engagement with our customers and going above and beyond in our relationships with them.

Since the inception of the Service Excellence and Recognition programs, ARDEX Americas has honored 31 Service Champions for going above and beyond expectations. These employees have demonstrated the importance to Lead, Achieve and Exceed in their day-to-day relationships with customers, both internal and external. Every employee has an opportunity to be a Service Champion for ARDEX by following these simple, yet effective, steps:

• Lead by example
• Achieve customer satisfaction in all your interactions
• Exceed expectations


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